Insights
Essays on strategic communication. Written for senior external affairs leaders.
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Scaling with AI
How AI Helps Strategic Communication Scale
Strategic communication is difficult to implement well and harder to scale. It demands sustained effort and coordination across the organization. AI can help.
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Exploring the governance gap
When Stakeholders Decide the Outcome
Three recent defeats — a transmission route, a ballot initiative, a data-center campus — show what happens when the strategy-to-stakeholder-to-outcomes chain has no system of record.
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The Strategic Communication thesis
Why Strategic Communication Belongs in a System of Record
Every organization depends on stakeholders it cannot command — yet that dependence has no system of record.